FAQs

Dymamix IT Solutions offers cybersecurity solutions every business need for data protection and also to get online and quickly. We have a range of world-acclaimed products and solutions for Endpoint Security, Network Security, Penetration Testing, Email Gateway, and Data Loss Prevention.

Whether for personal or business reasons, Dymamix has a range of security products and services to ensure data protection. We can help choose from our range of Endpoint Security products that most fit every use case. Also, our Managed Security service has the potential to ensure same effective security (DLP, Web/URL Filtering, Antivirus/Antimalware, Security Update/Patching, Equipment Logging and remote Management etc.) is extended to all machines hosting data irrespective of their location.

Dymamix IT Solutions technical and support specialists can help you onboard to getting your business more secure. The best way to make us your Cybersecurity partner is to contact us today at +234-901-749-2002.

Our agents can assist you in moving the management your security products to Dymamix IT Network Solutions. First, talk to a dedicated account manager who will then walk you through the steps of validating your licenses and providing you with an SLA that will fulfill your security expectations. Our Cloud-Managed Security platform provides a variety of solutions managed from a single pane for effectiveness to keep your businesses safe 24/7.

To setup email with Dymamix IT Solutions, you will be guided to purchase the product that best suits your needs. Also, we always advise protection against phishing, ransomware, etc. by the use of a trusted and intelligent Email Gateway. To further protect your email, we can backup any valuable email content to our cloud server which can vary depending on the need you have.

We are a team full of technical expertise that will help you with your security needs, whether or not you are on a contract - We are trained to put a customer first. Depending on the nature of the incident, you can call in and speak with a specialist to fixing the issue remotely. They will make you feel confident by walking you through their work, step-by-step, so you know what they are doing. If a physical presence is required, you will be scheduled for a site visit. Our work is documented and agents can provide you a ticket number to serve as means of tracking the progress of the work if the technical issue takes time to fix.

Our renewal process is designed to protect our customers. When you purchase our managed security service or any of the available endpoint security solutions, you will receive an automatic renewal reminder letting you know the date that your contract will expire and due for renewal. With our automatic renewal process, you receive a reminder email 60 days before product or service expiration. You will also be informed after renewal for another term is verified and completed successfully